Your information.
Handled with care.

Ticket Puller Services LLC is a Wyoming company. Contact us at [email protected] with privacy questions or requests.

Information you share with us

Our business inquiry form asks for your name, business name, email address, service interest, and requirements. A website or LinkedIn page URL is optional. If you email us, we also receive the information and attachments you choose to include.

Do not send payment card numbers, security codes, passwords, or sensitive account information through this website's inquiry form, ordinary email, or Discord. Any operational access or sensitive information needed for client work must be addressed separately in the agreed working arrangement.

How we use inquiry information

We use your details to assess your requirements, respond to you, arrange a discussion where useful, and manage the business relationship. Submitting an inquiry does not sign you up for marketing or create a service agreement.

Optional newsletters

The newsletter checkbox is optional and unchecked by default. Checking this box and successfully submitting your inquiry subscribes you to The Ticket Brief. We automatically add eligible subscribers to our Resend newsletter segment and send a welcome email. There is no separate email confirmation step. We retain your opt-in wording, submission time, and subscription preference to operate this process. Newsletter emails contain an unsubscribe link managed by Resend; unsubscribed contacts are excluded from future broadcasts. You can also contact us directly. Choosing not to subscribe does not affect your inquiry.

Our in-house team and confidentiality

Our virtual assistants are our employees working together in our office. They work remotely for your business from an in-house operation, rather than from individual home offices. Employee confidentiality agreements support the handling of client information.

Access requirements, responsibilities, and the handling of information needed for client work are agreed during onboarding. No internet service or security measure can guarantee that information will never be accessed or disclosed without authorization.

Storage and service providers

Accepted inquiries are stored on our hosting system. Resend processes notification emails sent to our private business inbox, newsletter welcome emails, and newsletter contact preferences. Inquiry details, including your name, business, email, optional website, requested service, message, and newsletter preference, are also sent to a private Discord channel for authorized team members to review.

Hosting, email, and security providers may process information in countries other than your own. We use information to provide the requested service and do not sell inquiry information. We may disclose information where required by law or necessary to address abuse or protect our services.

Technical information and bot protection

Hosting systems may process request information, such as IP addresses and browser details, for delivery, diagnostics, and security. The form backend uses a hashed connection address for rate limiting. When enabled, Cloudflare Turnstile performs a bot check and may process technical information under its own privacy terms.

The current build does not include advertising trackers or analytics cookies. Fonts load from Google Fonts, which receives normal connection information when your browser requests them. External social links lead to services with their own privacy policies.

Retention and deletion

We keep inquiries while needed to respond, follow up, and manage the business relationship, or to meet applicable recordkeeping requirements. Unsuccessful delivery notifications may be kept for troubleshooting. Newsletter preferences are kept to honor your choices. Backup copies may remain until the relevant backup expires.

You can request access, correction, or deletion by emailing us. We may ask for information needed to verify your request. Some records may need to be retained for legal or contractual reasons. Any privacy rights depend on the laws that apply to you and the processing involved.

Client operational information

This policy describes the website and initial inquiry process. Client account access, operational records, and any sensitive business information are subject to the agreed scope, access instructions, and confidentiality terms for the engagement. We do not ask for payment or account credentials through the public contact form.

Changes to this policy

We will update this page when our website practices change. Last updated: October 13, 2026.